PINK SUN 100%, Money Back Guarantee

All PINK SUN products purchased via our website are manufactured and supplied to high standards and are covered by the PINK SUN 100% no quibble, Money Back Guarantee.

We trust you will be completely satisfied with your purchase. If for any reason you do not wish to keep your item please arrange to return it within 30 days of receipt.  Contact us by email at sales@pinksun.co.uk quoting your order number, name and address for your 100% no quibble, Money Back Guarantee.  *terms and conditions apply.

Arrangement of return postage and all costs remain the responsibility of the Buyer.  All returns must be pre-authorised to the correct return address.

*Unopened items may be returned for a refund at the Buyers' cost.  

It is recommended that you retain a proof of posting certificate for any returns just in case it is misplaced by your mail service. Once we have received and inspected the returned item, we will issue your refund within 3-10 working days. Please ensure your return has been authorised before arranging delivery.  

*Items ordered in error that do not retain their seal are excluded from the money back guarantee.

*Items that are not the smallest size available to purchase are excluded from the money back guarantee.

*Items with greater than 15% contents removed are excluded from the money back guarantee.

*Returned items purchased as part of a multi-variant to give a per item discount will have the discount removed prior to the refund being made unless all of the items are returned. 

The maximum liability of PINK SUN Ltd and the user's remedy for any product/s supplied under these Terms & Conditions shall be a replacement or refund by PINK SUN Ltd for the full amount of the product/s.

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